1 reviews | Active since Apr 2018
dstv
Hello Guys
I just connected my debt explora I called into call center to check why I must pay R899.00 then their tell me I need to R849.00. Then Coleswe dstv contact center. She tells me I owe her R230.00 more when I was disconnected on.the 13th of March I was informed to pay R371.00 to reconnect my view I did so. Now I asked for a manager she say her manager is in a meeting from 14:00 to 18:10 This is so ridiculous I'm really tired of this, their act like their are doing us a favour get we are pay so dam much for Dtsv
Dear Theo ****sami,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Theo ****sami,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Theo ****sami,
Please accept our sincerest apologies for the inconvenience you have experienced and the level of service you experienced in this regard.
Please provide us with one of the following:
MultiChoice Customer Number
ID Number
Decoder Serial Number
SmartCard Serial Number
Send an email to *** to enable us to assist you further with the billing break down.
Kind regards,
Edward
DStv Hello Peter Team.
Best regards,
Dear Theo ****sami,
Please accept our sincerest apologies for the inconvenience you have experienced and the level of service you experienced in this regard.
Please provide us with one of the following:
MultiChoice Customer Number
ID Number
Decoder Serial Number
SmartCard Serial Number
Send an email to *** to enable us to assist you further with the billing break down.
Kind regards,
Edward
DStv Hello Peter Team.
Best regards,