JA
Joaquim A
1 reviews | Active since Mar 2018
08 Apr 2018, 08:24
Dstv
This exclusive monopoly that multiccoice enjoys in SA leaves more than a bitter taste in my mouth, when we called on the 25th March to have or dstv subscription paid up to date including arears an reactivation fees the service agent gave me an amount of which I paid, Now days later my service is off an i have to deal with customer service agents an their condescending manager's that have no way of talking to clients
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Apr 2018, 08:57Dear Joa**** Adams
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 Apr 2018, 08:57
Official
Dear Joa**** Adams
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
09 Apr 2018, 10:49Good day Joa**** Adams
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our records indicate that you received assistance from one of our consultants that advised you of the returned debit order from your bank.
The billing o your account has been explained and adjusted accordingly.
Once again, please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply09 Apr 2018, 10:49
Official
Good day Joa**** Adams
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our records indicate that you received assistance from one of our consultants that advised you of the returned debit order from your bank.
The billing o your account has been explained and adjusted accordingly.
Once again, please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,