AH
Allan H
1 reviews | Active since Jan 2018
23 Jan 2018, 20:04
Dstv
DSTV. The worst channel and service in the world. Paying almost R1000.00 a month for 5000 repeats???? Where is the movies where we pay for. R990.00 a month ??? You are wearst than SABC????????
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
24 Jan 2018, 10:30Dear Allan Hart
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
DStv (MultiChoice)'s reply24 Jan 2018, 10:30
Official
Dear Allan Hart
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
DStv (MultiChoice)'s replyOfficial
24 Jan 2018, 11:29Good day Allan Hart
We understand your concern about repeats, however, repeats are a necessary component in the multi-channel environment, for viewer convenience, as well as due to the manner in which movie rights are secured.
MultiChoice do not schedule channel programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes and broadcast according to a programme or movie’s license specification.
Having said that, there is a lot of new content available on a weekly basis – there are never-before-seen shows and movies that premiere every week. As this is spread across many channels (and customers tend to stick to their few favourite channels), we highly recommend to that you use various tools made available and find out what is on.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply24 Jan 2018, 11:29
Official
Good day Allan Hart
We understand your concern about repeats, however, repeats are a necessary component in the multi-channel environment, for viewer convenience, as well as due to the manner in which movie rights are secured.
MultiChoice do not schedule channel programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes and broadcast according to a programme or movie’s license specification.
Having said that, there is a lot of new content available on a weekly basis – there are never-before-seen shows and movies that premiere every week. As this is spread across many channels (and customers tend to stick to their few favourite channels), we highly recommend to that you use various tools made available and find out what is on.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Kind regards
Rupert
Best regards,