1 reviews | Active since Mar 2017

08 Apr 2017, 07:05

Dstv

<p>A month doesn't pass with complaining abut dstv the last month their accredited installer,installed my explora and left it not working now when I wake up this morning 8/4/2017 my error code is E16-4 (suspended non paymemt) mind you dstv had deducted R534 which was wrong,they reversed the amount and two days later deducted R734 as agreed ,I'm just tired of calling in dstv customer services </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Apr 2017, 08:17
Official

Dear Andile Mgulwa Young

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Apr 2017, 14:09
Official

Good day Andile

Our records confirm that you have been assisted and the service is restored.

It has been brought to your attention that the payment for this period (April 2017) came back unpaid. For this reason, the account remained with an outstanding balance of R574.00.

Please ensure that R574.00 is paid today to keep the service active till the 01 May 2017.

Thank you for taking the time to contact us.

Best regards

Dinah

Best regards,