NT
Natasha T
1 reviews | Active since Nov 2017
02 Nov 2017, 08:41
DSTV
Bad Service and Consultants don't seem to know there jobs. I was given an amount of R92, pro rata, that would be added to my account. My bank account shows now that 878.04 has been debited. If i add correctly it should be 191. I will be disputing this and cancelling my subscription
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
02 Nov 2017, 09:12Dear Natasha
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Nov 2017, 09:12
Official
Dear Natasha
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
02 Nov 2017, 12:50Good day Natasha Talocchino
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We tried to contact you without any success.
We unable to access your account with the information provided. Pleas provide us with your customer number, decoder and smart card number in order for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply02 Nov 2017, 12:50
Official
Good day Natasha Talocchino
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We tried to contact you without any success.
We unable to access your account with the information provided. Pleas provide us with your customer number, decoder and smart card number in order for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
NT
Natasha T's updateReviewer Update
02 Nov 2017, 13:07The account holder is my bf. Riaan Eksteen. Dont have any other details on me at the moment
NT
Natasha T's update02 Nov 2017, 13:07
Reviewer Update
The account holder is my bf. Riaan Eksteen. Dont have any other details on me at the moment