PVdW
Peet Van der Westhuizen
1 reviews | Active since Apr 2017
04 Apr 2017, 21:14
DStv
<p>i have a holiday home option with DStv. Apparently you just call in and then they activate the service.</p> <p>Well, it took me5 calls to dstv customer care, twice put on hold for more than 10 minutes, discussions with other agents, holdingbthe line for more than five minutes to log a complaint. But yea... after 2 hours i at least was able to watch some tv. Everyone blames the problem on the IT dept. Really DSTV.... don't sell products that you are not able to service</p>
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Apr 2017, 08:31Dear Peet
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
DStv (MultiChoice)'s reply05 Apr 2017, 08:31
Official
Dear Peet
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
DStv (MultiChoice)'s replyOfficial
05 Apr 2017, 13:31Good day Peet
Thank you for taking the time to contact us , we appreciate your feedback.
Please accept our sincerest apology for the below adequate service you've received. Our aim is to ensure that queries are handled as efficiently and timely as possible .
We'll make sure the team gets this feedback and ensuring that there are no further glitches in future.
Feel free to contact us , should you need further assistance.
Regards
Girly
Best regards,
DStv (MultiChoice)'s reply05 Apr 2017, 13:31
Official
Good day Peet
Thank you for taking the time to contact us , we appreciate your feedback.
Please accept our sincerest apology for the below adequate service you've received. Our aim is to ensure that queries are handled as efficiently and timely as possible .
We'll make sure the team gets this feedback and ensuring that there are no further glitches in future.
Feel free to contact us , should you need further assistance.
Regards
Girly
Best regards,