DSTV

What an experience when dealing with where yo do not get an answer to assist you. There robot is useless. When you ask a question the robot answers " I don not understand you, so why use it?????????? I spoke to 3 different people today 24 March 2022 from DSTV and I Could not get a decent answer as the problem is a DSTV as the do not communicate to new subscribers or their staff. I signed up with DSTV on a Package which was free installation of a dish, new wiring and an Explorer 3B . Installation was great I was connected. There was no further communication with DSTV. Today 24 March I was disconnected for non payment as I never received any notification I owed R559.41, if they has communicated with me I would of paid I have a monthly debit order with DSTV to deduct my rental on 25 of every month, they still will not connect me as tomorrow is the 25th. They are now wanting me to pay R1449.89 now and then they will deduct R1449.89 on the 25th which means I pay R2900.00. DSTV will refund me within 21 working days. I spoke to Khabonia Kompe, Balungile Majola and Karen, These people could care about me and my problem. I am a pensioner 78 years old and I did not like the way they spoke to and their unwillingness to help me. NEVER BECOME A SUBSCRIBER TO DSTV YOU WILL A SHOCK OF YOUR LIFE WHEN YOU CONTACT THEM!!!!!!!!!!!! I found their service, incompetence utterly disgusting DO NOT TRY THEIR 24 HOUR ROBOT, WHAT A LAUGH