DSTV

I am so disapointed with DSTV (Stream) i went downloaded the stream app - did everything as they requested - then they take you to the direct payment app (your bank choice) you pay the money - like we did and paid the R799.00 and then they ask you to put in a pin to add your smart tv - which we did - they then activated our dstv stream and it worked for 5 days - not they keep on saying we did not pay - we send proof of payment even our bank gave us a letter to proof that the R799 for the package was paid and that the payment was successful - still they keep on saying that the money is not in their account - now if it is their app which they did confirm it was and the money went straight to DSTV with a reference number, date and time how is it that they cannot find it - and you can phone them and do whatever you want they will not help you - I am done with this bull****! You cannot do this to people...