DStv

Hi my Name is Bongani Maseko a customer with Dstv Multychoice the experience I am having with is chocking to say the list no Wanda why people are moving away to Netflix My account number with them ***5 I got a message that staited that for the next two months my DStv account I should pay R349 instead of R449 of which for the past two months I have done that because they are one who gave me that offer but to my surprise my account was closed on the 5th I have send more than R500 on calls to the number *** the people there sims to have no clue what's happening you keep on repitting your self then they will tell they to give your query to the supervisor because you are not the only customer with that issue was given this reference number ***6 since yesterday the whole I have been promised someone will call me to date no one's has done that why sending customers with offers then don't honer them if you check my account I was paying it correctly until the offer came of which I was happy to accept it to safe some cash but now my account is being suspended because of the offer I was given and no one can explain what happened you have to keep on calling them all the time because your service are disconnected Please anyone with a better channel that one can move to please advice