DSTV

Good day I am really disappointed and fed up DSTV. I've been trying to get my account sorted out from the 26th of February already. I app**** for the pricelock and they put in my new decoder on the 20th of February the lady from dstv said that I'm going to be paying the price lock from March. They made the new decoder the main one and used my old explora as the secondary/Xtra view. When is checked my account on the 26th of February it shows that I must pay an amount of R2352 which was incorrect I made used of the online chat and they said that they have reported it. I chatted every day from the 26th till the 2 of March all respons I get is that they have escalated the matter to the financial team so that they can sort it out. On Thursday 2 of March I received an sms saying I must pay R1115. 41. So I thought good everything is sorted and I paid the amount of R1115. 41. This morning 5 March I woke up my decoder is off and I received and sms saying I must pay R1336. 71. I spoke to you agents again and all they say is that I have to pay R1336.71 to reconnect and I'm not going to because I already made a payment and asked your team to correct my account. If this is the type of service I get you can come fetch your new decoder and cancel my subscription.