1 reviews | Active since Oct 2016

23 May 2023, 18:55

DSTV

My parents signed up for DSTV Streaming, the site takes you to link where they take the payment from your account, this was done in March. To date they have not watch one day of DSTV. They have called in numerous times, the agents can see the payment but have not linked it to their account. What are they to do? Are the funds gone forever? I believe this is a common problem with their streaming offer.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 May 2023, 20:30
Official
Hi  Philippa, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team