1 reviews | Active since May 2023
DSTV
On the 30 of April I was approved for a R499 price lock contract on the 5 off May my debit order off my old package whent off R609. On the 18 May the installer came to install the new dicoder I was told by the call agent to tell him to cancel the old package and to activate the new one including my dstv whi Fi and ruter currently on my old package. On the 5 off May dstv wanted to deduct R1625 from my account I revursed the debit orde After I called them 4 time to pleas fix therre errors it was not done because the installer newer cancels the old package at all and my and my new payment should only be R709 including my who Fi and ruter I don't know what to do if I cancel this will as the debit order reflect on my credit profile aswell bit to fhone the is a waste off time every time you phone there were no changes made on the system you must start from the beginning and explain
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
