DSTV
<p>My DSTV Box office is not functioning with only 4 moives available where some people have over 20. My DSTV Catch up is showing 2 shows only. I have reported this and although relative assistance happened over Twitter, there was a 48minute wait on the phone and 4 hours later I am no further than I was. </p> <p>I find it unacceptable and inexcusable that this happens - there is NO reason which can be given to me for this. It should have been fixed immediately. If my debiot order doesnt go over immediately I get cut off? Why is this not the same.DASY</p>
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Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
27 Dec 2016, 06:53Dear Greg M Hurvitz
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply27 Dec 2016, 06:53
Official
Dear Greg M Hurvitz
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
27 Dec 2016, 08:49Good day Greg
Thank you for taking our call today.
As discussed, we have received your screen shots and we’re liaising with our technical team for further assistance. Feedback will be provided once received from them.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply27 Dec 2016, 08:49
Official
Good day Greg
Thank you for taking our call today.
As discussed, we have received your screen shots and we’re liaising with our technical team for further assistance. Feedback will be provided once received from them.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s replyOfficial
30 Dec 2016, 11:11Good day Greg
We have been trying several times to get hold of you without any success.
This is a follow up on the technical problem we discussed about. Please confirm if all your BoxOffice and Catch Up titles have successfully loaded or the problem still persists.
We would like to hear from you.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply30 Dec 2016, 11:11
Official
Good day Greg
We have been trying several times to get hold of you without any success.
This is a follow up on the technical problem we discussed about. Please confirm if all your BoxOffice and Catch Up titles have successfully loaded or the problem still persists.
We would like to hear from you.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s replyOfficial
03 Jan 2017, 09:28Good day Greg
Thank you for taking our call today.
As discussed, you can now access all your BoxOffice and Catch Up titles.
We're here for you, please feel free to contact us should you require any further assistance.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply03 Jan 2017, 09:28
Official
Good day Greg
Thank you for taking our call today.
As discussed, you can now access all your BoxOffice and Catch Up titles.
We're here for you, please feel free to contact us should you require any further assistance.
Best regards
Dinah
Best regards,