DSTV

I have opted for a upgrade on the decoder with price lock..... Been waiting for 3 weeks for this to be done, appointments have been made, numerous calls to call centre, and the installer but to no avail.....no hesitation was in place to promote the product or take your debit order.....my service/subscription is now half hanging in the air and no help is rendered. Catch up does not work, call centre dropped calls on me, installation gent doesnt take calls or return messages..... this is endless useless help. Each contact made from my side and repeated enquiries only promises are made but not fulfilled. Must I cancel the request or better yet the subscription.....just a thought of patience wearing thin!!!