1 reviews | Active since Sept 2016

30 Sept 2016, 10:30

DSTV

<p>I've contacted DSTV on numerous occasions to cancel my subscription and pay the balance off on the decorder. This is ongoing since mid August I must add. Eventually I received a call to say the subscription was cancelled and I would be debited the odd R400 for decoder. To my amazement they have deducted the full subscription and the balance for the decorder. I've now lost almost R2000 due the the incompetence of DSTV. I've also bee msging them on twitter and asks they return my call, nothing as yet. The service is absolutely shocking. </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Sept 2016, 10:57
Official

Dear Donavon

We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Sept 2016, 11:21
Official

Good day Donavon

Thank you bring this matter to our attention.

We have escalated your concerns to our Price lock department four urgent investigation.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert

Best regards,