Dstv

So i disconnect my service on the website, it works. Then i change my mind i want to reconnect. Next thing the reconnect option on their website doesnt work so i call the call centre im told payment needs to reflect first, i make payment send proof of payment, they refuse to reconnect me, im told payment has to reflect first. I request to speak to a supervisor who tells me you cant reconnect services on the website, she doesnt know how the website looks, im dissappointed they customer service is horrific