Dstv *******!

I'm utterly disappointed! Paying close to 1k for compact where I was told that there was an added self service subscription under my name. Now I know why people no longer use dstv. What a *******! I have cancelled my subscription and on top of that I was told I need pay an additional 175, mind you, I paid R512 last week Tuesday the 8th of July. Now I need to pay 450 plus cancelation. Wth????huuu sies maan! I'm so angry and disappointed.