DST Pathetic service and dishonest!

Good day all just feedback on my complaint regarding DSTV that suspended my service. I paid my R299.00 package on the 5th instead of the 2nd of May. Although my account states a balance of R154.00 i paid the 299.00 So on the 7th my DSTV was switched on and today my service has been disconnected again! Makes me wonder who is *******ing many like me out of our hard earned money! Their service is pathetic and they're dishonest! A copy of their email: Good day Thank you for contacting Dstv

Please note payment of R299 has been received and has been allocated to account ***8.

Please look at the below-attached image, you will need to to remove Rousseau as a reference and use ***8 instead for the system to automatically allocate the payment to the correct account.

Regards Noelan Naidoo Billing Escalations On Tue, 5 May at 10:12 AM , Racquel Rousseau <***> wrote: Good day, please connect my service. I paid my account yesterday R299.00 Acc nr: ***8 / ***

Regards

Mrs Rousseau-Geduld

***6:986130 Mrs R Rousseau-Geduld