AT
Andre T
1 reviews | Active since Mar 2017
28 Mar 2020, 21:16
Dst overcharge
With no more soort taking place workd wide and a big reason a lot of us subscribe to dstv, one would expect Multichoice to lower subscription fees or add more channels, but they dont. And with bànks coming to the party during the Corona virus crises, it is a disgrace that Multichoice still charges the same fee for a lot less content. Whoopee, they added one channel, which only aires for 12hours a day. Shame on Multichoice!! We pay for a service were not getting!
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Replies (3)AT
Andre T's updateReviewer Update
28 Mar 2020, 21:21I bet Multichoice reply will be "We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible." That is the reply hey copy and paste to all complaints on Hellopeter.
AT
Andre T's update28 Mar 2020, 21:21
Reviewer Update
I bet Multichoice reply will be "We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible." That is the reply hey copy and paste to all complaints on Hellopeter.
DStv (MultiChoice)'s replyOfficial
28 Mar 2020, 21:42Hi Andre,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 Mar 2020, 21:42
Official
Hi Andre,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
28 Mar 2020, 22:38Dear Andre ,
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Kindly note, to ensure the most up-to-date information about COVID-19, Africa’s most-loved storyteller has provided broadened access to credible information at this time, by making news channels more widely available across the continent.
MultiChoice is not only expanding its content offering for news, but there is also more kids shows, movies and curated sports content available.
It goes without saying that live sports has suffered a notable impact globally as a result of sporting federations correctly prioritising the safety of players and fans alike, by adhering to accepted measures to limit the spread of COVID-19. However, MCG has acquired the best award-winning sport documentaries from around the globe, and produced thematic channels for sports fans to relive the greatest sporting moments of all time.
All this is done so that our customers remain entertained through their stay indoors.
Should you wish to engage any further regarding this or any other matter, please do not hesitate to get in touch with us on any of the below platforms;
LiveChat on the DStv App
Chat to us on Facebook and Twitter
Email ***
Kind regards,
Dstv: Hello Peter Team
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Kindly note, to ensure the most up-to-date information about COVID-19, Africa’s most-loved storyteller has provided broadened access to credible information at this time, by making news channels more widely available across the continent.
MultiChoice is not only expanding its content offering for news, but there is also more kids shows, movies and curated sports content available.
It goes without saying that live sports has suffered a notable impact globally as a result of sporting federations correctly prioritising the safety of players and fans alike, by adhering to accepted measures to limit the spread of COVID-19. However, MCG has acquired the best award-winning sport documentaries from around the globe, and produced thematic channels for sports fans to relive the greatest sporting moments of all time.
All this is done so that our customers remain entertained through their stay indoors.
Should you wish to engage any further regarding this or any other matter, please do not hesitate to get in touch with us on any of the below platforms;
LiveChat on the DStv App
Chat to us on Facebook and Twitter
Email ***
Kind regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 Mar 2020, 22:38
Official
Dear Andre ,
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Kindly note, to ensure the most up-to-date information about COVID-19, Africa’s most-loved storyteller has provided broadened access to credible information at this time, by making news channels more widely available across the continent.
MultiChoice is not only expanding its content offering for news, but there is also more kids shows, movies and curated sports content available.
It goes without saying that live sports has suffered a notable impact globally as a result of sporting federations correctly prioritising the safety of players and fans alike, by adhering to accepted measures to limit the spread of COVID-19. However, MCG has acquired the best award-winning sport documentaries from around the globe, and produced thematic channels for sports fans to relive the greatest sporting moments of all time.
All this is done so that our customers remain entertained through their stay indoors.
Should you wish to engage any further regarding this or any other matter, please do not hesitate to get in touch with us on any of the below platforms;
LiveChat on the DStv App
Chat to us on Facebook and Twitter
Email ***
Kind regards,
Dstv: Hello Peter Team
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Kindly note, to ensure the most up-to-date information about COVID-19, Africa’s most-loved storyteller has provided broadened access to credible information at this time, by making news channels more widely available across the continent.
MultiChoice is not only expanding its content offering for news, but there is also more kids shows, movies and curated sports content available.
It goes without saying that live sports has suffered a notable impact globally as a result of sporting federations correctly prioritising the safety of players and fans alike, by adhering to accepted measures to limit the spread of COVID-19. However, MCG has acquired the best award-winning sport documentaries from around the globe, and produced thematic channels for sports fans to relive the greatest sporting moments of all time.
All this is done so that our customers remain entertained through their stay indoors.
Should you wish to engage any further regarding this or any other matter, please do not hesitate to get in touch with us on any of the below platforms;
LiveChat on the DStv App
Chat to us on Facebook and Twitter
Email ***
Kind regards,
Dstv: Hello Peter Team
Best regards,