Droping DSTV and going Internet TV

I bought a DSTV explora on the 20th August 2017. As I had an old HD PVR I had to go by a new smart LNB. No problems or issues until three weeks ago when I suddenly (over night) went from functioning TV to an error stating that there is an issue with my installation. After doing all the resets as directed by the DSTV call center I was advised to have the decoder checked at my local dealer. Did this and all was fine with the decoder. Was then told its either the LNB or my cables are damaged. Went back home and checked the cables (being an Engineer this is not rocked science) no issues on that from so decided to take the LNB (that is less then 3 months old) to the dealer again for testing. However this is where DSTV lost me as a client. I was told by the dealer/installer that they will not test the LNB but rather that I have to call them out (starting rate of R450) for them to check the installation. After explaining to them that I have checked the cables and they themselves checked the decoder I was still sent on my way. Phoned DSTV customer contact center and explained the situation to them only to be told that I would have to call out their supplier ( at the above mentioned rate) to have them come confirm that the less then 3 months old LNB is not working. Conclusion. No more DSTV for my and Netflix it shall be.