drive-through
<p>My decoder broke. At 6pm. I have an old decoder, simple solution, reactivate that and I can sort out a new decoder when I have time. Not so simple when you're dealing with DSTV. Their response? Come down to our offices in Randburg during office hours so we can help you. In this day and age I have to waste 3 hours of my day to binge-watch Big Bang Theory when I can order a new UK passport online? How about NO Multichoice! How about you enter the digital world and provide the digital service your name promises? Or close down your unHelpdesk and open a drive-through.</p>
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
16 Feb 2017, 07:54Dear Alison
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Feb 2017, 07:54
Official
Dear Alison
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
16 Feb 2017, 15:05Dear Alison
Thank you for taking our call.
Please let us know of which time is convenient for us to contact you and assist further.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply16 Feb 2017, 15:05
Official
Dear Alison
Thank you for taking our call.
Please let us know of which time is convenient for us to contact you and assist further.
Regards
Elna
Best regards,
's updateReviewer Update
16 Feb 2017, 15:23Just popped past my house and apparently my account is in arrears. Ironic as the debit order went off this morning. Worst service provider ever
's update16 Feb 2017, 15:23
Reviewer Update
Just popped past my house and apparently my account is in arrears. Ironic as the debit order went off this morning. Worst service provider ever
's updateReviewer Update
16 Feb 2017, 15:53Dstv has variously blamed both of my decoders, my account being in arrears and the smartcard. Bottom line is they have no clue or intention of resolving my issue.
's update16 Feb 2017, 15:53
Reviewer Update
Dstv has variously blamed both of my decoders, my account being in arrears and the smartcard. Bottom line is they have no clue or intention of resolving my issue.