1 reviews | Active since Feb 2018
Drifta Device
I have a drifta device for which I pay somewhere between R50 and R60 a month together with my compact subscription. Got a new phone recently and was looking for the drifta app on playstore but could not find it. Phoned the DSTV call-centre and they told me it is discontinued and I have to use DSTV Now. So I registered DSTV now but my drifta channels are not there. Phoned the call centre back and their response is sorry, search for it on my broadband or if you don't find it then cancel the service. Drifta channels will not be added to DSTV now. Really... That's it from a customer service perspective. They did not send me comms saying drifta is going to be discontinued, I just keep on paying for something I cant use. And then they wonder why people is cancelling their DSTV subscriptions... Thanks DSTV, you can now shove your subscription, I will be cancelling everything at the end of Feb. Jacques.
Dear Jacques Swanepoel
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Jacques Swanepoel
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
