DPP:Account
I Had a DPP account with DSTV for my explore. The account has been closed over 6 months. i have been calling Multichoice and still my query is not resolved with the credit credit bureaus.
it still shows that i have an DPP account with multichoice and also states that the account is in arrears and reflects 2 accounts . this i affecting my credit rating as it shows as i dont pay my accounts. everytime i want to speak to the DPP people im told that i cannot talk to them an email will be sent to them and they will contact me back and no one comes back to me
DPP: DECODER PAYMENT Account No ********** 5
Dear Majoro Moloi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Majoro Moloi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Majoro
Thank you for bringing the matter into our attention and we apologise for the frustration caused in this regard.
Kindly note we have referred the matter to our Finance team to update your profile as the Price Lock account is settled and cancelled on our side.
Once again please accept our apologies for the inconvenience you have experienced in this regard.
Let us know if there is anything else that we can assist you with.
Kind regards
Lebogang
Best regards,
Dear Majoro
Thank you for bringing the matter into our attention and we apologise for the frustration caused in this regard.
Kindly note we have referred the matter to our Finance team to update your profile as the Price Lock account is settled and cancelled on our side.
Once again please accept our apologies for the inconvenience you have experienced in this regard.
Let us know if there is anything else that we can assist you with.
Kind regards
Lebogang
Best regards,