DPP ripoff
<p>So...where to start. My father has a payment plan with wonderful DSTV of R899 a month. So far they have billed him an additional R1200 saying he is in arrears. They refuse to provide contact details for their DPP department saying it can only be escalated. They now reversed the next outstanding payment of R239 which he is apparently in arrears, nevermind the additional R1200 already paid in May alone. They now said it is fixed but they can not guarantee it and do not want to put it in writing. What to do what to do? Go to ICASA , the broadcasting Complaints Commision?</p>
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Replies (2)
DStv (MultiChoice)'s replyOfficial
30 May 2017, 08:13Dear Nico Brits
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 May 2017, 08:13
Official
Dear Nico Brits
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
30 May 2017, 09:20Hi Nico
We are really sorry that your query ended on this platform as you weren't satisfied with our service.
We have referred your query to our Price Lock team for an urgent investigation and further assistance.
Once we have feedback we will be in touch.
Kind regards
Lebogang
Best regards,
DStv (MultiChoice)'s reply30 May 2017, 09:20
Official
Hi Nico
We are really sorry that your query ended on this platform as you weren't satisfied with our service.
We have referred your query to our Price Lock team for an urgent investigation and further assistance.
Once we have feedback we will be in touch.
Kind regards
Lebogang
Best regards,