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chris S
1 reviews | Active since Jan 2015
01 Dec 2015, 19:05
DPP Incompetence
the 16th Nov 2015 my DPP R899 explora was approved and the R149 was debited from account, the 17th I received the goodies, 18th an approved installer installed, made the phone call and quickly all was setup and done, my old DSTV account has been deactivated and now Explora is the beast, that's what they say,...\ja right"on the 1st Dec 2015 I get a nice E16-4 signal I have been disconnected. My first thought is to contact Multichoice customer care"
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DStv (MultiChoice)'s replyOfficial
16 Dec 2015, 09:59Hello krinnersa,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply16 Dec 2015, 09:59
Official
Hello krinnersa,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,