DPP EXPLORER

<p>I was enjoying my PVR with an extra view connection as I was staying with my mother, until I received a call from your sale consultant offering me an upgrade into an explorer decoder. I was happy with the price and couldn't wait for the decoder to be installed. Once it was delivered I called an installer for the connection and as I was about to enjoy "my explorer", I started getting connections errors and most of the channels were not play due to bad connection. Called back the installer and he did his work unfortunately the decoder still failed me. It went on for 4months with the technician coming and going, leaving me frustrated. With all this happening and my extra view connection is also affected. Sadly for my mother once the Explorer starts rebooting itself this meant no TV for her until I came back from work as I was staying in a cottage. I gave up on it getting fixed and thought I will wait until I moved. Now I’m based in Centurion and I’m still having the same problem. As for my mother in Soweto, she is enjoying the PVR since my move. As for me, I'm in different area with a different installer yet having the same problems. 30min after the installer did the connection I started having the same issues I had in Soweto. I contacted the help line number and they couldn't help for two days in a row. 4months later after my upgrade only then I was told about the Service centre. I was advised to take the decoder for testing and I was happy that the decoder gave them the same errors it was giving me at home. The switched the decoder and their decoder had the same problem, when they tested the 3rd one it worked and I was happy. However when I got home, I came home to the same errors. So I think DSTV multichoice should fix this issue or cancel this DPP and I will go back to my PVR. PLEASE HELP AND END MY FUSTRATIONS!!!!!</p>