MB
Madelyn B

1 reviews | Active since Oct 2023

13 Aug 2024, 15:29

DPP - Decoder Payment plan effecting my credit score

Good day I have a DPP - decoder payment plan on my credit score and this is effecting my credit score please i need this removed

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Aug 2024, 15:40
Official
Hi Madelyn, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

MB
Madelyn B's update14 Aug 2024, 08:25
Reviewer Update
thank you i have also email your contracts department and i will do so everyday until i get this resolved and i will also start adding credit barues to the email
MB
Madelyn B's update14 Aug 2024, 14:27
Reviewer Update
i just spoke to someone brena**** REF***5 - I341 and i wanted to call back but could not i saw that i made payment of R178 on the 28/02/2023 and its still no off my account
MB
Madelyn B's update15 Aug 2024, 13:44
Reviewer Update
so i have DPP - DSTV on my credit score of R178 and I paid it on the 23/02/2023 and its still not of my account and when i contacted DSTV they cannot assist me and says now that i owe them more money so i feel like they just want to take advantage of me and i did as my rights.
Please assist me as i do not know what more i can do