1 reviews | Active since Apr 2013
DPP account no support
It is now a month since I have reported the error on my decoder and to date multichoice has made no effort to assist me in resolving the problem<br> I have become just a pawn which multichoice can throw around and manipulate as they desire<br> I still have the same error code and have to date received 5 references plus one case number but still no joy<br> It has become a serious damn joke and circus<br> Either you fix his problem still this weekend or you cancel my contract <br> I will consult my lawyer Monday morning and will instruct my lawyer to proceed with legal action.<br> seeing that my account is in credit with R1105.00 without the payment of my debit order still to be made of R1150.00 that went through my account on the 26/03/2016<br> but for multichoice it is all about the money and no service<br> They do not care<br>
We tried to contact you today but could not reach you. Please accept our apology for the delayed response and the poor customer experience.
As we're committed to resolving your query. We are liaising with the DPP department for an urgent assistance in this regard. Kindly expect feedback directly from them.
Thank you for bringing this matter to our attention. Your support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
We tried to contact you today but could not reach you. Please accept our apology for the delayed response and the poor customer experience.
As we're committed to resolving your query. We are liaising with the DPP department for an urgent assistance in this regard. Kindly expect feedback directly from them.
Thank you for bringing this matter to our attention. Your support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,