HA
Helena A
1 reviews | Active since Apr 2021
10 May 2024, 11:30
Downgrading not done
Trying to downgrade package to previous package but they not doing it and now just deducting premiums on the old stop orders. Sure this is not legal. Please assist
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 May 2024, 11:31Hi Helena,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 May 2024, 11:31
Official
Hi Helena,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
HA
Helena A's updateReviewer Update
07 Jun 2024, 09:39Done it again after DStv contacted me and assured me they will fix the problem
HA
Helena A's update07 Jun 2024, 09:39
Reviewer Update
Done it again after DStv contacted me and assured me they will fix the problem