Downgrading issues
I called dstv today to cancel my subscription to compact plus I can't afford those extra fees and just wanted to pay for viewing the consultant told me she can't assist with that as I needed to give them a month's notice I fail to understand why that is the case because my 24 month contract has ceased so im just paying for the viewing, I have retrenched I simply cannot afford the high costs of this hence I'm downgrading she advised that I needed to pay this amount failing which my services would be suspended I would have to contact them again and also pay for the reconnection which I totally find unfair. Please assist
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Replies (2)'s updateReviewer Update
31 May 2020, 20:22Ok I see I there's no other way please give me the amount I now need to pay as I've also cancelled showmax I'll wait for your response as I want to pay tomorrow morning
Thanks
Thanks
's update31 May 2020, 20:22
Reviewer Update
Ok I see I there's no other way please give me the amount I now need to pay as I've also cancelled showmax I'll wait for your response as I want to pay tomorrow morning
Thanks
Thanks
's updateReviewer Update
01 Jun 2020, 07:20So you went ahead and suspended my services kanti why is Multichoice ripping me off like this? After I made contact with you now I'm supposed to pay for an extra R50 for reconnection which is TOTALLY UNFAIR AS I AM STILL WAITING FOR YOUR RESPONSE since last night ???? I'm really not impressed at all
's update01 Jun 2020, 07:20
Reviewer Update
So you went ahead and suspended my services kanti why is Multichoice ripping me off like this? After I made contact with you now I'm supposed to pay for an extra R50 for reconnection which is TOTALLY UNFAIR AS I AM STILL WAITING FOR YOUR RESPONSE since last night ???? I'm really not impressed at all