NM
Nikilitha M

1 reviews | Active since Nov 2019

31 May 2023, 09:29

Downgrade not done

I tried downgrading and upgrading my packages on the app gave errors hence i then phone the contact centre on the 22nd of May was told the changes are done down grade affective June month now i see it was not done please correct this!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 May 2023, 10:55
Official
Hi Nikilitha Mbambo, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
NM
Nikilitha M's update31 May 2023, 11:07
Reviewer Update
Ok please correct the billing aswell coz wow