PN
Portia N

1 reviews | Active since Sept 2016

05 Nov 2020, 13:03

Downgrade

I requested a downgrade on my account and I was advised that it would be changed in July however I recently received an sms stating that I owe R399?

Please contact me via email *** or ***.

I wanted to downgrade to Dstv Access/ R99 package. Also send me the comparison of packages between dstv compact and access.

All your emails are just not working.

Sinaye (***)

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Nov 2020, 13:12
Official
 Hi Portia, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
PN
Portia N's update06 Nov 2020, 15:05
Reviewer Update
Hi. I did not receive feedback on the review. Also please note am not enquiring for my own account but my fiance's. Someone called me yesterday and she was to investigate and advise, still no call received.
PN
Portia N's update06 Nov 2020, 15:05
Reviewer Update
Oh apologies only now I see feedback. Please advise if this is the account for Sinaye Mlumbi?