Down with DSTV

I cannot emphasize how I am absolutely disappointed and angry I am in the messy service in how dstv deals with their clients - I am charged for a service that I did not ask for (disney+) and they promised a refund and nobody calls you back- This is the point where I will cancel my service and go to openview. I dont need this - I've had better service at Chicken Licken. I cannot see why I put up with them for so long. I cannot ever speak to a supervisor and is put on hold for 20mins after speaking to Lusanda. I never want to deal with them again.