MK
Makgotso K
1 reviews | Active since Jan 2022
02 Mar 2022, 20:24
Down grade
My partner and I upgraded from compact to compact plus, everything was fine then today we went to pay only to find out we've been down graded to compect without any communication from multichoice or us requesting for a down grade. I'm so disgusted with this. I want someone to contact me asap on ***.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Mar 2022, 20:48Hi Makgotso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Mar 2022, 20:48
Official
Hi Makgotso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
03 Mar 2022, 18:56Hi Makgotso,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
KIndly note that we tried contacting you on your mobile number *** with a *** and we could not get hold of you.
We noticed that your services are now active on DStv Compact Plus.
Please contact us on *** should you need further assistance.
Kind reagrds,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
KIndly note that we tried contacting you on your mobile number *** with a *** and we could not get hold of you.
We noticed that your services are now active on DStv Compact Plus.
Please contact us on *** should you need further assistance.
Kind reagrds,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Mar 2022, 18:56
Official
Hi Makgotso,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
KIndly note that we tried contacting you on your mobile number *** with a *** and we could not get hold of you.
We noticed that your services are now active on DStv Compact Plus.
Please contact us on *** should you need further assistance.
Kind reagrds,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
KIndly note that we tried contacting you on your mobile number *** with a *** and we could not get hold of you.
We noticed that your services are now active on DStv Compact Plus.
Please contact us on *** should you need further assistance.
Kind reagrds,
DStv: Hello Peter Team
Best regards,