Doubly Unhappy Customer

Given the overpriced service I have decided to cancel my DSTV subscription. Clearly something that DSTV tries to make as difficult as possible. No obvious place to do so on line and when you call the call-centre the response is great until you mention you mention you want to cancel the subscription. Then it is a case of sorry I can't help you and will put you through to someone who can. Having waited 12 minutes listening to the machine telling me I am in an automated queue I gave up waiting. All this has done is make sure that I cancel the service- it really does strike me as being a deliberate ploy to make it difficult.