KR
Keith R
1 reviews | Active since Feb 2010
26 Jan 2023, 17:28
Double payments and an unauthorized payments - I do not trust Multichoice
Double payments and an unauthorized payment made - I raised the issue to the call centre, was directed to provide information to proof of payment, now I'm being given the run-around.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
26 Jan 2023, 17:30Hi Keith Reuben,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Jan 2023, 17:30
Official
Hi Keith Reuben,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
KR
Keith R's updateReviewer Update
26 Jan 2023, 17:33Great, looking forward to a speedy positive outcome.
KR
Keith R's update26 Jan 2023, 17:33
Reviewer Update
Great, looking forward to a speedy positive outcome.
KR
Keith R's updateReviewer Update
12 Feb 2023, 10:06Still no resolution and Multichoice is not keeping me updated - weeks after the issue was first raised to your callcentre.
KR
Keith R's update12 Feb 2023, 10:06
Reviewer Update
Still no resolution and Multichoice is not keeping me updated - weeks after the issue was first raised to your callcentre.