Double Payment Account Number ***3

I approached Multi Choice agents in Ladybrand in the Free State to enable multiple view for me which they enabled in August, 2014. Since this service was enabled I have been billed double (R1478), yet I was assured that I would still continue to pay R739 a month. On realizing that this might be an error I approached the agency and must state that they were very cooperative. They immediately told me that they would reconcile my account and notify the head office about the problem. Head office would then authorize a refund and my account would be charged correctly.<br> <br> I must state that I alerted the agency of this issue end of April and was hoping that the May payments would be corrected only to find that I was double charged yet again. This state of affairs is affecting my budget as well as other commitments. I humbly request Multi Choice to attend to the issue urgently.<br> <br>