CG
Charedwin G
1 reviews | Active since Aug 2012
07 May 2015, 08:30
double payment
Dstv debit order went off on the 4th of may with an amount of R699 and again this morning for and amount of R665, I want the second payment returned to my account as this is theft.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
10 May 2015, 11:21Hello Badboy69,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We have processed your refund request and the cheque will be deposited into your bank account by end id business Monday.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We have processed your refund request and the cheque will be deposited into your bank account by end id business Monday.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply10 May 2015, 11:21
Official
Hello Badboy69,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We have processed your refund request and the cheque will be deposited into your bank account by end id business Monday.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We have processed your refund request and the cheque will be deposited into your bank account by end id business Monday.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us
Regards
Rupert
Best regards,