DvdM
Dave van der Merwe
1 reviews | Active since Aug 2020
12 Aug 2020, 09:29
Double payment
After numerous call to Dstv call center regarding a double payment taken of my account without my consent is **********. I been put on hold. Been told that the agent will call me back in 20mins. A week has gone by. Still no feedback.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
12 Aug 2020, 09:38Hi Dave,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply12 Aug 2020, 09:38
Official
Hi Dave,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DvdM
Dave van der Merwe's updateReviewer Update
12 Aug 2020, 13:47Being a paying client for 20 years it's a disappointment to have to go onto a public domain to lodge a complaint. Which is now sorted in literally hour after the post. Thank you for prompt reaction now.
Regards,
Dave van der Merwe
Regards,
Dave van der Merwe
DvdM
Dave van der Merwe's update12 Aug 2020, 13:47
Reviewer Update
Being a paying client for 20 years it's a disappointment to have to go onto a public domain to lodge a complaint. Which is now sorted in literally hour after the post. Thank you for prompt reaction now.
Regards,
Dave van der Merwe
Regards,
Dave van der Merwe