DB
Dineo B
1 reviews | Active since Dec 2013
28 Jan 2015, 22:14
Double insurance on 1 decoder
From December 2014 I have been loaded two insurance on one decoder ,in January I have phoned the insurance department twice but I'm always told by consultants that the matter is beyond their control it will be escalated to the supervisor who will call me back and clear my account.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
29 Jan 2015, 19:13Hello Dineo Barnard1,
The insurance was cancelled and your account corrected.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
The insurance was cancelled and your account corrected.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,
DStv (MultiChoice)'s reply29 Jan 2015, 19:13
Official
Hello Dineo Barnard1,
The insurance was cancelled and your account corrected.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
The insurance was cancelled and your account corrected.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,