1 reviews | Active since Jun 2017

01 Jun 2017, 14:17

Double debited my account.

<p>I cannot take this anymore. I have phoned multichoice about 25 times due to the fact that they double debited my bank account for dstv in the month of March 2017 and I still (two months later) have not received my money back. Each and every time I phone, they say they will escalate my issue or they give me an email address of the supervisor where I have sent my bank statements as proof that the money has not reflected into my account. I need some serious help with this issue please.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Jun 2017, 08:24
Official

Dear Tayla-Rose Klaasen

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

's update10 Jun 2017, 10:30
Reviewer Update

So it has now been a week and my problem has still not been seen to and my money has not been reimbursed. I'm actually so angry I could cry. I honestly feel like cancelling my dstv subscription!!!