PB
Phillipus B

1 reviews | Active since May 2017

04 May 2017, 19:20

Double debited for two months without any reason.

<p>I changed over to the DSTV price lock but what a surprise. After cancelling my pvr decoder subscription I was debit double at the end of March after various calls to their call centre I was promised by Anna my account will be credited with the extra amount that was debited. Big surprice end of April I got double debited again and again only promises of refunds from DSTV by Nomalungisa but to no availe still only empty promises from DSTV. How do one stay a loyal customer after service like this?</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 May 2017, 07:51
Official

Dear Phillipus Bronkhorst

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice : Hello Peter team