MC
Michael C
1 reviews | Active since Nov 2015
06 Nov 2015, 08:43
DOUBLE DEBITED BY DSTV AND NOBODY CAN TELL ME WHY
I've been a DSTV customer for more than 15 years and have never missed a payment. This month I have been double debited, R3061 without any reason! I've emailed them and called into their Call Centre but no luck finding out why this has happened! Spoke to Nomthandazo, lovely lady but can't resolve this issue! Now I understand how Koos Bekker paid for his Wine Estate...<br>
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DStv (MultiChoice)'s replyOfficial
06 Nov 2015, 16:14Hello MCARADAS,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply06 Nov 2015, 16:14
Official
Hello MCARADAS,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team