DOUBLE DEBIT BUT NO REFUND

<p>I signed-up for the Explora R899 package in April.<br /> On Apr 12th, Multichoice deducted R1894 from my account - 2 x R899 + R96 (dont know what the R96 was for)<br /> I called them and they admitted the double debit was done in error for some technical reason - the consultant assured me that the account was in credit and as such no debit would be effected in May.<br /> On 12 May they deducted another R899.<br /> I called again and was given the same excuse of a technical error (uncanny how the subscriber is always prejudiced by these technical errors but never dstv )<br /> This time I was assured of a refund of R859 to my bank account within 7 days - uncanny how they arrived at R859 instead of R899 + R96 which was the original 'technical error '<br /> It is now more than 14 days and I still havent received the refund...</p>