JR
Jackie R
1 reviews | Active since Jun 2011
25 Feb 2015, 14:21
Double debit and wont refund
After numerous calls to the Call Centre to sort out being double billed where DSTV has overcharged me by R2000.00 and promised to be called back by Keith - who did not bother - STILL NO RESOLUTION.
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Feb 2015, 17:19Hello jackierob,
We sincerely apologise for the delay with the resolution of your query. We await the call retrieval done for 15 Nov 2014.
We will keep you updated on the feedback.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We sincerely apologise for the delay with the resolution of your query. We await the call retrieval done for 15 Nov 2014.
We will keep you updated on the feedback.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,
DStv (MultiChoice)'s reply25 Feb 2015, 17:19
Official
Hello jackierob,
We sincerely apologise for the delay with the resolution of your query. We await the call retrieval done for 15 Nov 2014.
We will keep you updated on the feedback.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We sincerely apologise for the delay with the resolution of your query. We await the call retrieval done for 15 Nov 2014.
We will keep you updated on the feedback.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,