NM
Nqobizizwe M

1 reviews | Active since Jul 2015

30 Jun 2020, 12:30

Double debit

I got double debited and when I called for my money to be refunded the agent keeps on putting me on hold. I never owed DSTV before and this actioned is *** and I want my money refunded immediately I can not have other debit orders bouncing because someone had a bug on their system on my money. This is not acceptable and it's just nonsense.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jun 2020, 13:19
Official
Hi Nqobizizwe, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
NM
Nqobizizwe M's update30 Jun 2020, 13:21
Reviewer Update
I will be waiting