BK
Beryl K
1 reviews | Active since Mar 2013
19 Feb 2015, 12:43
Double charging for service after a repair
I have had DSTV for many years and everything has been fine up until now. I have a HD and a SD PVR linked together with the extra view subscription for R740 per month. On the 5th January 2015 the HD PVR went faulty and was taken in, tested and found to be faulty. The unit was exchanged and a repair cost charged and paid for. Everything was back to normal or so I thought
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
19 Feb 2015, 15:17Hello BerylKotze,
We tried to contact you on your mobile number provided, however your calls goes to voice mail.
Please refer to your personal e-mail address, for further information with regards to your account to allow us to resolve the problem.
We would like to sincerely apologise for the any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm regards
Nesta
We tried to contact you on your mobile number provided, however your calls goes to voice mail.
Please refer to your personal e-mail address, for further information with regards to your account to allow us to resolve the problem.
We would like to sincerely apologise for the any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm regards
Nesta
DStv (MultiChoice)'s reply19 Feb 2015, 15:17
Official
Hello BerylKotze,
We tried to contact you on your mobile number provided, however your calls goes to voice mail.
Please refer to your personal e-mail address, for further information with regards to your account to allow us to resolve the problem.
We would like to sincerely apologise for the any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm regards
Nesta
We tried to contact you on your mobile number provided, however your calls goes to voice mail.
Please refer to your personal e-mail address, for further information with regards to your account to allow us to resolve the problem.
We would like to sincerely apologise for the any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm regards
Nesta