ST
Shawn T

1 reviews | Active since Mar 2014

22 Jun 2020, 17:20

Double charges

Everymonth I receive sms on my status of how much I need pay and all of sudden I need to pay arrears which I know nothing about and all they say is sorry but you must pay for arrears which I am not aware of.b

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jun 2020, 17:45
Official
Hi Shawn Thompson, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
ST
Shawn T's update23 Jun 2020, 00:15
Reviewer Update
Thank you very much for your reply and unfortunately there was no disconnection of my services and now you talking different stories someone at the call centre told me a different story so please make sure you guys talk the same story please

Thanks in for the response