MN
Mr. Nel
1 reviews | Active since Apr 2024
03 Sept 2021, 09:05
DOUBLE CHARGED WITHOUT REASON OR REQUEST!!
My mom was DOUBLE CHARGED last month. She was at holiday home. Every month I had to reconnect the holiday home. This hapoened for about 5 months.
Last month the last agent switched on HOME & HOLIDAY WITHOUT ME REQUESTING IT!!
I NEED THE MANAGER TO REFUND THE HOME COSTS AND THE R295 YOU CHARGED!!
ID: *** 086 MY NR: ***
MR NEL
Helpful (0)
Replies (4)0
Replies (4)MN
Mr. Nel's updateReviewer Update
03 Sept 2021, 09:13I phone the centre, I send messages on DSTV & FACEBOOK.
MY PROBLEM DOES NOT GET RESOLVED!
THIS IS THE WORST SERVICE!
MY PROBLEM DOES NOT GET RESOLVED!
THIS IS THE WORST SERVICE!
MN
Mr. Nel's update03 Sept 2021, 09:13
Reviewer Update
I phone the centre, I send messages on DSTV & FACEBOOK.
MY PROBLEM DOES NOT GET RESOLVED!
THIS IS THE WORST SERVICE!
MY PROBLEM DOES NOT GET RESOLVED!
THIS IS THE WORST SERVICE!
DStv (MultiChoice)'s replyOfficial
03 Sept 2021, 09:33Hi Hennie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Sept 2021, 09:33
Official
Hi Hennie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
MN
Mr. Nel's updateReviewer Update
03 Sept 2021, 10:09I always get these responses.
WHY CAN YOU NOT PHONE ME IMMEDIATELY AND SORT THIS OUT??
THIS IS PATHETIC!
MYNMOM CANNOT BUY FOOD THIS MONTH!!
PHONE ME NOW!
***
MR NEL
WHY CAN YOU NOT PHONE ME IMMEDIATELY AND SORT THIS OUT??
THIS IS PATHETIC!
MYNMOM CANNOT BUY FOOD THIS MONTH!!
PHONE ME NOW!
***
MR NEL
MN
Mr. Nel's update03 Sept 2021, 10:09
Reviewer Update
I always get these responses.
WHY CAN YOU NOT PHONE ME IMMEDIATELY AND SORT THIS OUT??
THIS IS PATHETIC!
MYNMOM CANNOT BUY FOOD THIS MONTH!!
PHONE ME NOW!
***
MR NEL
WHY CAN YOU NOT PHONE ME IMMEDIATELY AND SORT THIS OUT??
THIS IS PATHETIC!
MYNMOM CANNOT BUY FOOD THIS MONTH!!
PHONE ME NOW!
***
MR NEL
MN
Mr. Nel's updateReviewer Update
03 Sept 2021, 21:22I WAS PROMISED A CALL BY TEAM LEADER AFTER 11:00 FRIDAY.
NOTHING!!
DSTV DOES NOT CARE THAT THEY STOLE MONEY FROM A 90YR OLD LADY!!
DSTV OWN UP AND BE MAN ENOUGG TO PHONE ME AND REFUND MY MUM WHO XANNOT BUY FOOD!!!
***
NOTHING!!
DSTV DOES NOT CARE THAT THEY STOLE MONEY FROM A 90YR OLD LADY!!
DSTV OWN UP AND BE MAN ENOUGG TO PHONE ME AND REFUND MY MUM WHO XANNOT BUY FOOD!!!
***
MN
Mr. Nel's update03 Sept 2021, 21:22
Reviewer Update
I WAS PROMISED A CALL BY TEAM LEADER AFTER 11:00 FRIDAY.
NOTHING!!
DSTV DOES NOT CARE THAT THEY STOLE MONEY FROM A 90YR OLD LADY!!
DSTV OWN UP AND BE MAN ENOUGG TO PHONE ME AND REFUND MY MUM WHO XANNOT BUY FOOD!!!
***
NOTHING!!
DSTV DOES NOT CARE THAT THEY STOLE MONEY FROM A 90YR OLD LADY!!
DSTV OWN UP AND BE MAN ENOUGG TO PHONE ME AND REFUND MY MUM WHO XANNOT BUY FOOD!!!
***