1 reviews | Active since Jul 2017

09 Jun 2020, 20:10

Double. Charged

U know honestly there is no service provider that lacks accountability more than u multichoice... Your call center agents are the worst... Your clients don't get services because of your people's incompetence and u show no effort in trying to resolve people's issues... Right now v can't watch TV due to your lack of service, have been double charged, I am still waiting for a call back from your managers..... My number ***.. am expected to pay R50.00 reconnect ion fee.. I have lost more than R100.00 because I am out on hold .. my kids are not watching TV... You guys are a mess true story.. CALL ME..

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jun 2020, 08:32
Official
Hi Pesh Virge Xapa, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team